Refund policy

Holiday, Seasonal, discounted, furniture, vintage, and custom-order items are final sale.
Returns of unopened, unused merchandise are accepted within 14 days with receipt.

In store purchases, including purchases made online for store pick-up, must be returned in-person at the store. 

Online purchases can be returned in-person at the store to avoid return shipping charges. Or you can email info@opalineinteriors.com to start your return. Include your name and order number as well as the item(s) you’d like to return and the reason. You will receive a return approval email along with a shipping label for your return. 

Return shipping charges will be charged by real-time shipping rates via UPS or USPS and may be more expensive than your original shipping rate. Shipping costs (original and the return shipping) are non-refundable. 

Items must be sent back in their original packaging.

We do not accept returns for the following items:

Furniture

Disocunted Items

Antique or "Found" Items

Holiday & Seasonal Items 

Special Orders (will be noted on the item or specified at the time of purchase)

Items shipped directly from the vendor (will be noted on the item)

Gift Cards

 

Returns will be processed within 5 - 7 days from when we receive the item.